Customer Service | eXXpozed
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Customer Service

We at eXXpozed are convinced that customer service is the most important factor when selling products. We hope that you enjoy our online shop and that you will visit us again. This is our highest goal.

Our customer service includes:

  •  Quick reply to emails (weekdays within 24 hours)
  • Friendly and competent staff
  • Professional and comprehensive consultation
  • Quick support when difficulties arise
  • We’ll call you back, also after our regular business hours. Just try it!

Contact by phone

We are available at +49 (0)831 93062470, Monday to Friday: 9:00am until 5:00pm and Saturday: 10:00am until 3:00pm
Otherwise we are available via email – we’ll call you back, if you wish.

Contact by email

Please send an email at [email protected] and, if possible, give us detailed information regarding your questions. The following information will help us to answer your email as quickly as possible:

  • Item number, if you have questions regarding our products.
  • Order or invoice number, if you have questions regarding your order.
  • Tracking number, if you have questions regarding the delivery.
  • Your name and telephone number, so that we can contact you.

Contact by contact form

Alternatively you can contact us by filling in the contact form. Detailed information regarding your questions, as mentioned above, will also be helpful here.

Call-back service

We are aware of the fact that many people do not have the possibility to call us during our business hours. Therefore we offer an individual call-back service. We can call you even after our regular business hours.

Just write us an email and let us know what concerns you. Please do not forget to give us the following information:

  • Name
  • Telephone number
  • Date and time

Your data will neither be used for advertising purposes nor be disclosed to third parties.