Jack Wolfskin W ALEX DOWN JKT, Phantom

Shipping

Delivery times:

We deliver by DHL within 1-3 business days to your home address in Germany and within 3-5 business days to addresses in other European countries. Shipping insurance is always included. Shipping overseas takes around 2-3 weeks with standard service. The delivery times to other countries will be indicated individually.

Because of the relatively small factory inventories at outdoor clothing collections, we can not guarantee for constant availability of all parts of our online collection. You can contact us via email or phone before your order to ask us about the current availability. In case of delivery delays we will inform you via e-mail, fax or telephone. Shipments to mailboxes are not possible.

Information regarding shipping times to international destinations:

Below you will find the shipping times for destinations outside of Germany. Please add these shipping times to the basic shipping times listed in the articles descriptions.

Shipping destination	Additional estimated shipping time in work days
Belgium, Denmark, France, Italy (North), Luxembourg, Netherlands, Austria, Poland, Slovenia, Czech Republic	+ 2 work days
Estland, Great Britain, Ireland, Italy (Middle), Sweden, Slovakia, Spain, Hungary	+ 3 work days
Finnland, Italy (South), Latvia, Lithuania, Portugal, Romania, Switzerland	+ 4 work days
Bulgaria, Norway	+ 5 work days
Greece, Japan	+ 6 work days
Canada, United States of America	+ 5-7 work days
Ukraine	+ 20 work days
Russian Federation	+ 20 work days

Information on shipping times calculation:

If your order contains more than one item having different shipping times, we will ship your order in one single delivery as long as there is no other agreement. In this case, the longest shipping time is taken. Please keep in mind that there is no delivery on Sundays and national holidays.

Shipping costs:

• Great Britain (GB), Germany (DE), Austria (AT), Switzerland (CH): Free shipping delivery. Returns from all countries except Germany have to be paid by the customer.
• EU countries: Please refer to table published in our shipping policy. Returns from EU countries have to be paid by the customer.
• Non-EU countries and Switzerland: Please refer to table published in our shipping policy. For shipments overseas an additional delivery is not possible. Returns have to be paid by the customer.

About deliveries to non-EU countries and incurring additional duties and fees you can find information for example at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

For bulky goods we calculate the actual costs as surcharge fee for each product. As an example bulky goods are: Ski (with a length of more than 160 cm), bicycles, mountain bikes, and volume elements for climbing walls. Bulky goods can be recognized by an additional labeling in the product selection, indicating a shipping rate in the prefix, which will be added as an additional charge for the product in the cart. You never pay more than indicated in your shopping cart. Partial delivery causes no additional costs within EU countries and Switzerland; please enter a phone number where you are reachable during the day.

Orders are shipped only when all previous deliveries already have been paid.

The goods are and remain property of eXXpozed - sports & fashion until the complete payment of the invoice sum is made.

Shipping costs - overview

Shipping Destination	cost
Germany - Free Shipping *. Up to an order value of EUR 60.00 a shipping fee of EUR 2.90 will be charged. Austria - Free Shipping *. Up to an order value of EUR 60.00 a shipping fee of EUR 5.90 will be charged. Great Britain & Ireland - Free Shipping *. Up to an order value of EUR 60.00 a shipping fee of EUR 6.90 will be charged. Switzerland - Free Shipping *. Up to an order value of EUR 100.00 a shipping fee of EUR 9.90 will be charged.	EUR 0.00
Zone 1: Belgium, Denmark, France, Liechtenstein, Luxembourg, Monaco, Netherlands, Poland, Czech Republic Zone 2: Andorra, Italy, San Marino, Slovakia, Slovenia, Spain, Hungary, Vatican City Zone 3: Albania, Bosnia and Herzegovina, Bulgaria, Estonia, Finland, Greece, Iceland, Latvia, Lithuania, Macedonia, Malta, Moldova (Republic of), Montenegro, Norway, Portugal, Romania, Serbia, Ukraine, Belarus, Cyprus	EUR 9.90
Zone 4: Israel, Russian Federation, Turkey Zone 5: Australia, Canada, Japan, USA Zone 6: Brazil, New Zealand	EUR 18.90
Other countries: Please contact us to request shipping fee.